How can we help?
Questions about orders, sizing or materials? Our team is here to help with swift, attentive support.
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Frequently asked questions
What are your customer service hours?
Mon–Fri 9:00–18:00 and Sat 10:00–16:00 ET. Sunday closed.
How long does shipping take?
Processing 1–2 business days. Standard delivery 3–6 business days within the continental US.
What is your return policy?
Returns accepted within 30 days if unused and in original condition. See our Refund & Returns page.
Are your products authentic?
We source only from trusted partners and authorized channels. Each piece undergoes quality and authenticity checks.
Which payment methods do you accept?
Visa, Mastercard and PayPal. All transactions are SSL encrypted.
How do I choose the right size?
Check our size guidance on product pages or contact us with your measurements for tailored advice.
Prefer email?
Write to us at [email protected] and we’ll get back within 1–2 business days.